If you are not happy with your purchase for any reason, you can return it to us and we will exchange the item where possible and required or refund you with the amount you paid for that item.
All we ask is that you inform us by email or post and return the product within 14 working days from the day after receipt. We will confirm receipt of your email andprovide a return return address. Please enclose details of the reason for receipt aong with your contact details, and then return the product to us at your expense in unused condition and in the original undamaged packaging (or packaging of the same quality) for a full refund less carriage charges. We recommend using an insured delivery service.
Returns must be made within 14 working days of delivery.
You should allow up to 21 days from receipt by us of your returned goods for your refund to be processed. We will normally refund you using the same payment method that you used to purchase the goods. Postage and packaging charges will not be refunded. This does not affect your statutory rights.